Returns
If for any reason you are not satisfied with your order, you may return
the merchandise for a refund. Shipping and handling charges are
non-refundable. Please submit your claim via email and request for a
Return Authorization Number and instructions within 10 days of the
receipt of merchandise purchased through our website. Provide us
with your Name, Address, Phone#, Email Address, Item name, Invoice
#, and reason for return. NO MERCHANDISE WILL BE ACCEPTED FOR
RETURN WITHOUT AUTHORIZATION. Claims MUST be made within 10
days of receiving the merchandise. Items returned to us must be in
their original condition and packaging. You must include your original
invoice with the return.
Special orders, or items made to your specifications, are not
returnable.
For your protection, please send your return items in a rigid
cardboard box. Items returned to us in a standard unpadded
envelope are almost certain to be damaged by the postal service.
Please ship all your returns with delivery confirmation and insured.
Return postage is non-refundable.
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